ALERT

ATTENTION ⚠️

In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, July 4th, 2025. We will resume regular U.S. support hours on Monday, July 7th, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

About

VUMC Health Policy Computer Recharge Center

Overview of Services

 

Leadership

Carlos Grijalva, M.D., M.P.H.
Core Scientific Director

Judy King
Core Contact

 For general questions or assistance, please contact our support team at (615) 343-4093.

Location and hours of operation

Hours      Location

Monday - Friday, 9 am - 5 pm 

   2525 West End Ave. Suite 1275/J3 Nashville TN 37203

Department of Health Policy: https://www.vumc.org/health-policy/research-data-core
Core FAQs: https://www.vumc.org/health-policy/research-data-core-faq

 

Billing Number Activation

 VUMC Investigators with VUMC center numbers:
  All VUMC billing numbers are activated in iLab via a nightly feed from Workday. Grant Worktags are auto-assigned to the PI's lab group. All other funds (Cost Centers, Gift or Program Worktags) must be claimed within the PI's Lab Group.
 
 VU Investigators with VU CoA or POET numbers:
  VU users will manage the VU billing numbers via the webform on the VUMC Office of Research website. 
 
 Vanderbilt Investigators with VA (Veteran Affairs) funding: 
  Contact the VUMC Office of Research at VUMCcores@vumc.org to request access to your VA funding.  All investigators with VA funding are assigned a VA billing number (999999xxxx). The VUMC Office of Research manages VA billing numbers in coordination with the VA Research Administration.