iLab Operations Software Support will be staffed at reduced levels during the week Feb. 25 - Mar 1. iLab Support will prioritize critical issues (i.e. issues that prevent key workflows from completing). Regular support tickets will be monitored periodically. To escalate an issue, please add "Urgent" to the ticket / email subject or if dialling the iLab support phone press "1" when prompted (regional specific numbers can be found here). You can also refer to the iLab Help Site and iLab Status Page for site information.

VUMC Research Informatics

Overview of Services


The Research Informatics Core (RIC) provides Vanderbilt University and Vanderbilt University Medical Center investigators with common informatics services and a flexible physical and electronic infrastructure for acquiring, storing, communicating and analyzing research data.



  • Software/application development and support
  • Research infrastructure
  • Data storage
  • Technology support
  • Support for research projects requiring high-security standards like FISMA 
  • Clinical trials management and biorepository software (OnCore)


The Research Informatics Core also provides referrals for:

  • Faculty-level assistance in the interpretation of research datasets using state-of-the-art analysis methods
  • Development of novel bioinformatics methods
  • Translation of "genomically enabled" best practices into clinical decision support


Tools and Applications

RIC develops and supports tools for a broad range of investigators and research programs. 

See Frequently Used Cancer Center Informatics Tools



Mia Levy, Scientific Director

Scott Sobecki, Director

Joe Burden, Assistant Director

Location and hours of operation

Hours Location

8AM to 5PM, M-F               

2525 West End, Suite 800

PRB 691

Links and Resources

Core website:

Research Informatics Core Support Portal: