ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
We offer state-of-the-art instrumentation and expertise to take your research to the next level. Offering various services including cell sorting, multi-color analysis, instrument training, and panel design assistance. Recent upgrades allow analytical experiments up to 30 fluorochromes simultaneously and sorting capabilities range from 6-way soring to single cell sorting into 96 and 384 well plates. Our facility can ensure quality control of all instrumentation to obtain the best results for our research scientists and physicians. Please feel free to contact any of our staff members with questions regarding scheduling needs and flow cytometry research, methods, and fees.
It is critically important that the Flow Cytometry Core be acknowledged in publications to demonstrate to the NIH that the funding they support us with is being utilized as intended.
Please remember this when submitting publications and use the following text to acknowledge the Flow Cytometry Core:
"Flow Cytometry experiments were performed in the Vanderbilt Flow Cytometry Shared Resource. The Vanderbilt Flow Cytometry Shared Resource is supported by the Vanderbilt Ingram Cancer Center (P30 CA068485) and the Vanderbilt Digestive Disease Research Center (DK058404)"
Please remember to cite the usage of the Cytek Aurora Cell Sorter with the following statement:
"This work was supported by grant 1S10OD034336-01 for a Cytek Aurora CS Cell Sorter, housed in the Vanderbilt Flow Cytometry Shared Resource."
The VUMC Flow Cytometry Shared Resource and associated entities reserve the right to delete or otherwise destroy data 30 days post-creation. The resource user assumes all responsibility for data transfer and subsequent data archiving at the time of data acquisition. Data transfers must occur within the time limitations of their scheduled appointments except for the following situations:
If the resource user is unable to transfer their data within the confines of their reservation, an additional reservation must be made to accommodate the data transfer from the instrument workstation within 30 days of data acquisition. All data transfers initiated via VUMC personnel will be in the raw FCS 3.0 format unless otherwise requested. VUMC archives will be in the encrypted BDFACSDiva or SpectraFlo original file formats for the duration of 30 days to preserve gating information. PDF file transfers are available upon request.
All data transfers must be done via an FCSR-approved source. Currently approved sources are:
No other means of data transfer are permissible without the consent from FCSR staff.
The Cytek instruments have workstations that are or will be compliant with the new VUMC policies. Server transfers will be permissible once IT has signed off on our cyber security efforts. Users will have their own login credentials to access our server for data transfer.
Eric Skaar, Scientific Director
Scott Hiebert, Scientific Director
David K Flaherty, Managing Director
Email: david.k.flaherty@vumc.org
Laboratory Phone Number: 615.343.8323
Brittany Matlock, Scientific Coordinator of a Shared Resource Facility
Email: brittany.k.matlock@vumc.org
Laboratory Phone Number: 615.343.8323
Olivia Murfield, Core Research Assistant II
Email: olivia.x.murfield@vumc.org
Laboratory Phone Number: 615.343.8323
Emma McLaughlin, Core Research Assistant II
Email: emma.k.mclaughlin@vumc.org
Laboratory Phone Number: 615.343.8323
| Hours | Location |
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Monday - Friday 9 am- 5:30 pm |
Medical Building North 1161 21st Ave South T-0101 MCN Nashville, TN 37232 |
For an in-depth breakdown of our services and instrumentation, please visit our website with the link below.
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| ► Cell Sorters (4) | ||||||||||||||||||||||||
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| ► Core Calendars (1) | ||||||||||||||||||||||||
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