VUMC HSR Effective Health Communication Core

Overview of Services

The Effective Health Communication (EHC) Core provides consultation on multiple aspects of research related to health literacy, numeracy, cross-cultural communication, and mobile device or Internet-based communication.

Consultation can be arranged at any stage in the research process, including identification of appropriate measures and resources, feedback on study-related materials, recruitment of diverse patients, informed consent, accurate data collection, data analysis and interpretation, and dissemination of findings, all with an eye toward making the research accessible to patients across a range of health literacy skills and cultures.

EHC Core services include:

  • Consultation regarding the development of consent and e-consent sensitive to patient literacy/numeracy, cultural, and other psychosocial factors.
  • Consultation regarding accurate collection of data from patients with low literacy skills.
  • Identification of existing scales and resources related to the assessment of health literacy, numeracy, patient education, and other communication domains.
  • Assist with content development, and evaluation of literacy, numeracy, and health communication related measures.
  • Consultation on efficacious and sustainable communication modalities (e.g., phone, text, web, in-person) based on population(s), goals, and resources.
  • Strategies for recruitment of diverse patients including those with lower literacy skills or limited English proficiency.
  • Consultation on content development, design, and evaluation of health communication interventions for patients or providers, including print, audiovisual, web-based, or mobile phone-based tools.

Example of EHC Core changes made to a consent document:

  Before EHC Core Review After EHC Core Review Difference
Readability
Flesch-Kincaid Grade Level 9.9 6.5 -3.4
Text Statistics
Word Count 2,866 1,739 -1127
Sentence Count 171 150 -21
Words Per Sentence 16.8 11.6 -5.2

 

Please select which type of service you are interested in:

Leadership

Director:  Lindsay Mayberry, Ph.D.

Associate Director: Kerri Cavanaugh, MD, MHS

 

Location and hours of operation

Hours Location

9:00am - 5:00pm

2525 West End Avenue, Suite 450. Nashville, TN 37203

Links and Resources

  1. EHC Core Website